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Description:
Monday-Friday (with 1 rotating weekend shift once a year)-Shift start time can be flexible between 7:30am-8:30am with 1 day a week needing to be an 11am-8pm EST.-This position is working within the Bad Debt Department-Will handle a mix of inbound and outbound calls pertaining to patients who have fallen behind on their medical bills for various hospital systems-Most of the delinquent accounts are 120 days or more past due-Call to inform patients that they have fallen behind on payments and work to get them paid off or on a plan-Follow up on calls from patients who are calling in to pay off their debt-Document all plans and interactions in the system-This call center uses an automatic dialer system to route and place calls to the next open agent
Skills:
Customer service, Call center, Collection, Health care
Top Skills Details:
Customer service,Call center
Additional Skills & Qualifications:
Must Have:-2 years of call center experience at the same company in one of their 2 most recent rolesBonus to Have:-Healthcare or insurance call center experience-Prior collections experience
Experience Level:
Intermediate Level
About TEKsystems:We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About the Company:
TEKsystems
About TEKsystems:
Company Size:
5,000 to 9,999 employees
Industry:
Staffing/Employment Agencies
Founded:
0
Website:
https://www.teksystems.com/en/
Full Time
Business Services
$37k-47k (estimate)
02/26/2024
05/23/2024
teksystems.com
HANOVER, MD
1,000 - 3,000
1983
Private
JAY ALVATHER
$3B - $5B
Business Services
TEKsystems is an IT consulting firm that offers DevOps, cloud enablement, data analytics and cybersecurity services to businesses.
The job skills required for Collections Representative include Customer Service, Call Center, etc. Having related job skills and expertise will give you an advantage when applying to be a Collections Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Collections Representative. Select any job title you are interested in and start to search job requirements.
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Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Collections Representative job description and responsibilities
A collections representative, often referred to as an account collector, works on behalf of creditors to collect past-due debts from consumers or businesses.
01/18/2022: Macon, GA
May also be known as bill collectors or accounts receivable specialists.
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Commonly deal with delinquent accounts—people or businesses who have not paid their bills on time.
02/10/2022: Rock Island, IL
Collections specialists often work for third-party agencies responsible for pursuing collections for several companies.
03/23/2022: Danbury, CT
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Collections Representative jobs
Often entry-level professionals. Minimal experience and education required when pursuing this position.
03/09/2022: Davenport, IA
Step 3: View the best colleges and universities for Collections Representative.